After your order

We process your order within 24 hours on weekdays. Once the order has been processed, the delivery time is 5-7 working days and you will pick up the package from your postal agent. When the package has arrived you will receive an SMS notification. When you place your order you will receive an order confirmation to your email. If you have not received this within 1 working day, please contact our customer service.


Free shipping is valid for orders over 550 USD after deduction for any discounts. For orders between 1 USD – 550 USD the shipping cost is 25 USD.

Delivery options

We ship all packages worldwide with DHL and Shunfeng.

Delivery time

Delivery usually takes place within 14 working days.

Unclaimed packages

For packages that have not been collected, a fee of 50 USD is charged. The fee corresponds to the costs it caused us to send out the package, as well as the cost of receiving it in return. If you have regretted when the package has already been sent from us, you will need to pick up the package at your delivery point and then send it back. If the package is not retrieved, it will be automatically registered as not retrieved and then charged. Please contact us at [email protected] if you have any questions!



Charlotta Gandolfo

Luxurious Social & Resort Wear


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